Suite Receptionist

General Description of Duties and Responsibilities:

The Suite Receptionist serves as a member of the finance staff performing a variety of information gathering services for patients of Family Health Center, Inc.

Essential Duties and Responsibilities:

• Greets and registers patients as they arrive at the clinic(s);
• Verifies patient insurance and eligibility;
• Completes information in patient’s health records on demographics, billing address, insurance, etc. using computer technology;
• Answers the telephone, schedules appointments, and screens calls for health care providers according to established protocols;
• Participates in periodic review of the patients’ electronic health records, as assigned;
• Completes and finalizes reports at the end of day;
• Receives and sorts incoming mail;
• Retrieves and files departmental information;
• Prepares requisitions for various supplies;
• Prepares the work area for the next business day;
• Performs other necessary duties as required by Family Health Center, Inc. to meet the fiscal and clinical goals of the organization.

Qualifications:

• High school diploma or GED, some college preferred;
• Experience working with computer applications (i.e., Microsoft Office Suite – Excel, Word, and PowerPoint);
• At least one year of experience working in an office and/or health care environment;
• Type 35 words per minute;
• Good interpersonal communication skills;
• Demonstrated competence to perform the duties of this position description, including the ability to work well with others; and
• The ability to relate with warmth and understanding to the patients and staff of Family Health Center, Inc.

COVID-19 Precaution(s):

• Personal protective equipment provided or required
• Temperature screenings
• Sanitizing, disinfecting, or cleaning procedures in place

Work Remotely

• No

Pay:

$10.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Experience:

• Customer Service: 1 year (Preferred)
• office or healthcare: 1 year (Preferred)

Work Location:

Multiple Locations